Case Studies
The results of inProcess are proven. Since 1992, organizations have used
inProcess to enhance their business process management and quality
initiatives. Here are a few stories that illustrate the benefits of
getting in sync with inProcess.
PMC Solutions’ Tools The Perfect Fit For Don
Chalmers Ford’s Quality Journey
Lee Butler, Director of Performance Excellence for Don Chalmers Ford, is
using his experience as an examiner for the 2006 Malcolm Baldrige National
Quality Award to coordinate the company’s application this year.…
Department of Homeland Security
The Department of Homeland Security (DHS) in Washington, D.C. is the
nation's newest federal department, and arguably the most recognized. The
creation of DHS was in direct response to the…
Don Chalmers Ford
As the largest Ford dealer in the state of New Mexico, Don Chalmers Ford
(DCF) knows first-hand what it takes to develop, maintain, and continuously
improve quality programs. Albuquerque-based DCF…