If you want to design your business so that it provides the best possible experience for your customers, you have to think about the customer process. People go through the same steps every time that they look for a product to help them satisfy...
inProcess Features
- Automatic Process Map to Document Building
- Real-Time Process Updates
- Comprehensive Import / Export Capabilities
- Attach Documents, URLs, Audio and Video Files Directly to Process Maps
- Interactive 3D Reporting
- Customizable Document Section-Building
- Automated Approval Process
- Integrated Email From Process Website
- Viewer Security Permissions
- Control Process Versioning, Reviews and Approvals
What Separates inProcess From The Rest?
All inProcess versions include the following features – we’ve added a “payoff” description for each feature for applicability to virtually any organization.
1. Centralization of Information
Information is stored online, in a single, central location, easily accessed through a URL.
The payoff: You don't waste time and resources printing and distributing copies of flow-charts, text documents, and revisions.
2. Enhanced, Interactive Process Maps
inProcess uses Scalable Vector Graphics (SVG) to produce interactive process maps that allow you to attach forms, work instructions, links to Web sites, images, and e-mail.
The payoff: Documents are only a click away. And because they’re in electronic format, they can be easily updated or deleted as needed.
3. Automatic Graphic-to-Text Function
Create both graphic and text documents in one easy step. You only have to enter information once; the software automatically captures the text—and your changes—in both places.
The payoff: No duplication of effort trying to create both graphic and text documents.
4. Audit Reports
Create graphs and charts on-line that detail: the total number of unique users accessing the process map daily the number of processes that are being viewed by a user for any given time period - a list of processes that are being viewed by a user the amount of time to complete.
The payoff: Viewer accountability and system effectiveness is now possible with real time customized reports detailing process website activity.
5. Real-Time Updates
Everyone in the organization can view changes immediately—and electronically via the Internet—whether you're in the same building or thousands of miles away.
The payoff: Exceptional knowledge sharing and no information lag. Everyone in the organization has the same information at the same time.
6. Change Management
inProcess inherently tracks all the revisions and approvals made to each process.
The payoff: An invaluable change control tool for audits.
7. Customization
inProcess can be customized to fit your unique needs, such as providing customized resource tabs to store company information like acronyms, job descriptions, SOPs, and URLs/links.
The payoff: A software built to accommodate your organization, not the other way around.
8. Quality Management System (QMS)
The detailed process maps created by inProcess establish a foundation for the overall development of a QMS.
The payoff: With inProcess, you get more than maps of your organization’s processes; you get a head start on building a sound QMS.
9. Compliance Programs
Compliance requires the identification and development of your business processes. With inProcess, establishing an ISO, Malcolm Baldrige, SOX, Lean, Six Sigma compliant system is only a few steps away.
The payoff: An easy-to-use, affordable compliance tool.
Please contact our inProcess team today. We also offer full service packages to help your organization effectively implement business process mapping theories and move toward process improvement.
