Metrics and Process Management<?xml:namespace prefix = o />

This workshop is designed to provide participants with a practical and time-tested methodology and tool set for creating and implementing a successful measurement and management system.  Starting with a review of the many things that can go wrong in creating metrics, dashboards and the other popular artifacts of the measurement industry, PMCS instructors share their hard-earned knowledge of how to design metrics that measure what they're supposed to, link process performance to organizational goals and provide useful information for guiding executive decision-making, troubleshooting and continuous improvement.

Our instructors then show how to create well-defined process management system in which the metrics operate as a continuos window on organizational performance at all levels and enable managers to make coherent, quick and effective decisions.  Participants are given opportunities to apply the templates and tools to case examples and to their own organizations.

Duration:  4 Hour Course

Size:  up to 8 students

Price:  Contact us at Sales@PMCSolutions.com