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• 2008 Q2 inProcess Newsletter: Quality is Never an Accident
• 2008 Q1: inProcess Newsletter: Think of What Someone Else Can Do For You
• 2007 Q4: Is Your Organization Process Driven?
• 2007 Q3: Process Driven Organizations Succeed
• 2007 Q2: The Value of Business Process Management
• 2007 Q1: What’s in a Process Map