 |
 What's
New at PMC Solutions (PMCS) |
|
Question
of the Quarter |
|
Feature
Article: The Value of Business Process Management |
|
Ask
the inProcess™ Expert |
|
What
You Said About Us |
| |
 |
|
Webinar: Using Six Sigma to
Identify and Manage Key Processes
|
|
Join us on Wednesday, May 30th or
Wednesday, June 13th at Noon EST for a webinar led
by Leon Spackman, Six Sigma Master Black Belt and
PMC Solutions’ Business Process Director. The
webinar will help participants:
• Understand what a process is and
its key elements
• Differentiate between key processes and support
processes
• Identify basic Six Sigma tools to manage and
improve processes
Email us at
info@pmcsolutions.com to get signed up.
|
| |
|
Waste Management Signs On With
inProcess™ & PMC Solutions
|
|
PMC Solutions, Inc. completed
training and installation in April for Waste
Management, a Fortune 500 company. The company’s
Phoenix TeleCenter is taking charge to restructure
and organize their processes. As the leader in the
industry, Waste Management constantly seeks to
improve the way they do business. Director Brian
Culp recognized the need to implement, standardize
and share processes not only at the TeleCenter but
within the corporate infrastructure, too.
PMCS training staff received stellar
feedback from the Waste Management participants. We
are just as thrilled as they are to begin the
process mapping journey to quality.
|
| |
|
Find Us On The Web At
inprocess.com
|
|
PMC Solutions has purchased the
domain name
inprocess.com. Now it’s even easier to find us
on the web than ever!
|
| |
 |
|
What feature of inProcess do you
think is the most valuable or innovative and why?
1. Attach documentation and reference materials
2. Create map-to-document automation
3. Train viewers online
4. Use resource, cost and duration data to begin
process improvement
5. Share your maps and processes via the web
Click here
to respond to the Quarterly Question.
We'll let you know the responses
next month.
Here's what you said about last
month's question:
What compliance program do you feel has had the
greater impact on today’s business environment and
why?
You answered: Sarbanes Oxley 70%,
HIPAA 15%; ISO 8%; Six Sigma 5%; Other 2%
Click here for more info on the
impact of Sarbanes Oxley on businesses:
http://www.inc.com/criticalnews/articles/200605/sarbox.html
|
| |
 |
|
The Value of Business Process
Management
by Leon Spackman, Business Process Director
What's the value of business process
management? Managing business processes well really
boils down to the bottom line and how to improve it.
The elements that feed business processes - inputs,
the process itself, outputs and leadership - all
result in satisfied customers. Satisfied customers
are loyal and will recommend your products and
services to others, even in the face of adversity.
Click here to read more.
|
| |
 |
|
Question: How can process mapping
lead to meeting a compliance program like ISO?
Answer: ISO compliance is no longer
a matter of choice for competitive companies who
want an edge. inProcess™ is the foundation of any
business compliance program, allowing you to quickly
understand how all processes and tasks within your
organization contribute to achieving the goal of
certification, and change these processes and tasks
to streamline your workflow and communicate changes
throughout your organization... Read
more
Have a question about inProcess™,
process management or how to make the most out of
the expert assistance that PMC Solutions provides?
Ask us!
Contact us with your burning questions. Maybe
you'll see your question and answer here.
|
| |
 |
|
"PMCS' inProcess™ software helped
put us over the top with our continuous quality
efforts. Thanks for all the support - PMCS is a
valuable partner."
Quality Manager Lee Butler of Don
Chalmers Ford
View more testimonials
|
| |
|
|
