Not only do you need to map and understand your processes, you must determine how to improve them to become more efficient and effective.  Whether you are in the production or service industry, you want to accomplish your processes in the minimum amount of time, error free, and with the right product.  Unfortunately, many factors affect you and your processes.

Change is inevitable and unless you can adapt, you will not survive.  Charles Darwin said, "It is not the strongest of species that survives or the most intelligent, but the one most responsive to change."  In order to thrive, you must be flexible and constantly aware of change that affects you and your organization.  A critical element is to be customer focused to ensure you meet your customer's ever changing needs.   You may have the most efficient processes in the world, but if they don not meet your customer's needs, you are wasting your time and money.

PMC Solutions offers a wide range of process improvement services to help you change the way you do business, reduce waste, save time and eliminate errors

Best applicable tools from industry to assist our clients to transform their business processes.

Lean Methodologies

• Reducing waste
• Decreasing cycle time
• Tools used - Value Stream Mapping, Just-In-Time inventory, Quality Function Deployment and Kaizen events

Six Sigma Methodologies

• Reducing variation
• Errors within a process (rejects, returns, waste, etc)
• Follows the five steps of Define, Measure, Analyze, Improve and Control (DMAIC) to drill down into a process to solve root causes.
• Tools used - Charters, Failure Modes and Effects Analysis, Data Plans, statistical tolls (histograms, Pareto charts, regression analysis, hypothesis testing), Fishbone diagrams and solution matrices are all tolls used in Six Sigma projects.

Companies save billions of dollars by implementing these methodologies.  We incorporate both methodologies to first increase speed and then reduce errors and variation.

PMC Solutions can tailor training for your employees to apply these methodologies to your environment.  We can help you to deploy these methodologies within your organization and make process improvement part of your culture.  We can assist you to establish process improvement teams and coach/mentor them through projects at many different levels.

The Results:  A culture change within your organization seeking improve every process to increase speed, reduce waste, elimate errors and delight your customers our process improvement team stands ready to assist you on your road to delight customers and establish a culture of continuous improvement.