inProcess is an automated, interactive process mapping software that provides all of the tools required to design and implement quality initiatives in your organization. inProcess uses web-based process maps to ensure that all employees are immediately aware of operational changes and have access to the most recent versions of regulations, procedures, resource materials, and other documents. This instant availability provides unparalleled knowledge sharing, which in turn fosters high-quality, efficient service, and ongoing process improvement.

inProcess provides a range of tools to help your company develop a Quality Management System—and possibly beyond to an ISO-compliant system. Interactive and customizable, inProcess can redefine and improve the way you do business.

The Way It Works

Features Include:

Enhanced, Interactive Process Maps: Allows you to use interactive links to attach forms, work instructions, web sites, images, and email addresses.

Automatic Graphic-to-Text Function: Allows you to create both graphic and text documents by only entering the information once; the software automatically captures the text—and your changes—in both places.

Web Site Security: Confidential processes can be kept hidden from unauthorized users. When a user logs on, an Active Server Page queries a database for authentication. For additional security, SSL encryption can be used.

Audit Reports: Create graphs and charts online for approved users, including total number of unique users signing into the Business Process Management Center daily; number of processes being viewed by a user for any given time period; list of processes being viewed; the amount of time to complete individual tasks and the process itself; and display of process ownership.

Real-Time Updates: Everyone in the organization can immediately view changes online, whether you're in the same building or thousands of miles away.

Tracked Changes: Tracks all changes made to each process, an invaluable change control tool for audits.

Process Owners: A process owner is assigned to each process, and only that owner can approve changes. This not only eliminates information errors in process updates, but also provides an additional configuration management feature.

For more information on the versions, features, functionality, requirements, on-line demonstrations, and the pricing of inProcess, please visit our Personal, Enterprise, and Subscription pages.